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- Operating for over two decades
- Uses multiple software providers, giving you more choice
- Brilliant rewards program & VIP club
- Huge progressive jackpots available
- Some new RTG games are yet to be launched
- A small selection of live dealer games
Vegas Hero uses its own unique platform from Genesis that provides easy access to the games and the other important sections. Visitors can get started right away and there is no need to worry about downloadable software since the entire online casino is available instantly on the preferred browser. While Google Chrome is recommended by the operator, the casino runs without issues on Safari and Mozilla Firefox as well.
The games are hosted on the site and there's a button in the top banner for accessing the available categories. Providers that help create the collection of over 1,000 games help make the casino impressive. Players can find the best titles from Microgaming, NYX Gaming, NetEnt, Play'n GO, Yggdrasil, Quickspin, and Evolution Gaming. There are multiple categories for filtering the many options, along with a search button for easy access.
Mobile compatibility is provided through the modern software. Players don't have to download apps since the mobile casino works in instant play as well. Games load quickly and there are buttons for real play and trying for fun in order to give players all the options they want before and after joining.
Deposits are very important when playing online casino games for real money. Vegas Hero comes with a secure system that features all of the popular payment methods. Canadians can enjoy instant deposits without any fees through Interac Online, Visa, MasterCard, InstaDebit, Skrill, NETELLER, EcoPayz, Paysafecard, EntroPay, and other options. Minimum deposits are of C$10 while the maximum depends on the banking method but is generally of C$5,000.
For withdrawals, the timeframe is between one and five business days. Again, it largely depends on what banking method is used. For players who are cashing out by web wallet, such as Skrill and NETELLER, it only takes a couple of hours at most to get the money once the withdrawal is approved, which is done in 24 hours. Bank transfers on the other hand are much slower and can require a few business days more.
Our Vegas Hero Casino review was performed across a variety of devices. We tested the mobile casino on Android, iOS, and Windows. The site is pretty much the same on any smartphone, regardless of the operating system used. As long as the web browser has support for HTML5 and for Flash, players can enjoy a smooth gaming experience from any location. Although the games don't use a lot of data, it is recommended to use a Wi-Fi connection if available since this is normally more stable.
The mobile compatible casino comes with a dedicated layout for devices that keeps the same theme and overall buttons. The same menu can be found from the button in the top left corner and the games can be accessed across different categories from the lobby. Even live chat can be started on the mobile site if there are any questions when on the go.
As for the games, the optimised casino has a lot of options. The collection is a bit smaller than the one available for desktop computers but this will hardly be noticeable given the fact that there are still hundreds of mobile games to choose from. Top video slots will be joined by realistic table games, live dealer options with HD video, and other options when connecting from a smartphone or tablet to Vegas Hero.
While there are many important factors to consider from our online review for Vegas Hero Casino, the one that most players are interested in is the section of casino games. It is the collection that makes the online casino a top choice and this is definitely the case with Vegas Hero. More than 1,000 options are featured on the site from different providers for more variety.
The games are shown in eleven categories, which include new additions and the hottest games on the platform. Of course, the richest one is the category for video slots and clients will find hundreds of the best titles here. It is possible to play most of the gaming options for free on the site without even having to register first.
Progressive jackpot slots are popular choices and this can be seen in the fast growing prizes. These games have jackpots that increase for every real money bet that players place on the spinning reels. The result can be a top prize of over C$10 million in famous games like Mega Moolah and Mega Fortune. Players from Canada can also chase some of the other jackpots that are smaller and get hit a lot more often.
Other categories shown on the lobby are for the live casino, table games, roulette, classic slots, and video poker. Some specialties can be found as part of the complete collection, although they are not categorized properly. Games like online scratch cards, keno, and virtual bingo are not missing. There are even virtual racing games here.
The tab for table games doesn't just present more than 50 entries but there is also a short guide available to help players get familiar with the most popular options and their mechanics. The operator even presents the house edge for different table games. This is very important since it shows what advantage the casino has per bet. A lower house edge means better chances of winning and table games are known for offering the best odds in a casino.
Baccarat, blackjack, and French roulette are among the preferred titles for experienced players due to their low house edge rates. Other options to try out include American roulette, Pai Gow poker, red dog, Caribbean stud poker, casino stud poker, and three card poker. One table game that appears to be missing right now is craps, despite it being one of the popular casino games in Canada and in other parts of the world.
If the standard casino table games are not enough to keep players entertained, the live casino will definitely get the job done. Vegas Hero has more than 70 live dealer tables from Evolution Gaming and from NetEnt Live. Combined, these two providers offer an awesome range in this popular category where users can bet real money and have a lot of fun. Live dealers can be seen by video stream, often in HD quality, for a realistic experience.
Promotions and Bonuses
The standard welcome package for Canadian players at Vegas Hero Casino is worth C$1,000 and it can be claimed on the first four deposits. The first bonus is of 100% up to C$200 and it can be selected when filling out the payment details, no bonus code needed. As for the following bonuses, users are required to enter the Vegas Hero bonus codes WHERO2, WHERO3, and WHERO4, respectively. Each of these bonuses must be wagered 40 times within 14 days, with slots counting 100%.
Another option on the first deposit is the live casino bonus of 100% up to C$100. It will be available as an option when selecting the welcome offer. The main difference is that this bonus can be used to play selected live casino games and regular tables in order to meet the 40x wagering requirement.
VIP and Extras
Vegas Hero has a dedicated VIP program that comes with various benefits, such as a dedicated account manager, exclusive bonuses, personal withdrawal service for faster payouts, personalised birthday presents, invitations to exclusive VIP events, monthly prize draws, and paid flights to Las Vegas. The terms for becoming a VIP are not made clear by the operator but it is safe to assume that clients need to deposit and bet large amounts of money frequently in order to be invited to the exclusive club.
Extra bonuses can be claimed on the online casino on specific days. For players who made a deposit in the past week, a special offer is made available for the weekend, from Thursday to Saturday. The details for the promotion are sent by email to eligible customers.
On Tuesday, Vegas Hero Casino has a 25% bonus of up to C$100 waiting to be claimed from the cashier. The Tuesday Bonus can be selected from the dropdown box to get extra funds for playing the games. The standard wagering requirement of 40 times the bonus applies.
Special promotions are not missing from the platform. Registered clients are encouraged to make sure that the sender is not blocked by spam filters. Vegas Hero Casino promotions can come in the form of free spins, reload bonuses on deposits, cash drops, bonuses for new game releases, exclusive deals, and more.
The contact page, or tab, can be accessed from the help button located in the right corner of the top dashboard. This opens a list of options with FAQs, contact methods, rules, payments, and a live chat button. As a result, the live chat function is easy to use for getting support at Vegas Hero Casino. However, the team is not available around the clock and so clients can only use the option from 2am to 6pm EDT.
Other contact options are by phone and by email. Players from Canada will actually get a dedicated phone number for support after selecting the country from the language tab. This support number is more accessible and easier to use from the Great North. As for the FAQs provided, the range is not that impressive and only a handful of topics are covered here. It can still be a good place to start if you need some extra details.
Vegas Hero has quite a few strengths that are highlighted in our online casino review but it also has some shortcomings. First off, the welcome package for Canadian players is actually a bit smaller than the one available for European customers since it doesn't include the 50 free spins for NetEnt slots. Also, not having customer support open in this day and age is a problem, especially when the schedule is on Europe time and clients connect from Canada.
However, the issues are small in comparison to the great perks that customers can get at Vegas Hero Casino. The impressive range of games is probably first on the list, along with the software providers that make it possible. Then there is the mobile casino that works really well and is compatible with most iOS and Android devices.
Banking is easy and deposit bonuses are offered regularly, starting with the C$1,000 welcome package on the first four payments. Overall, our rating of Vegas Hero tells the full story – it's great and could just a bit of improvement for picky players.
Vegas Hero FAQ's
Most players don't like to download casino software and so operators aim to eliminate this requirement. In addition, having multiple software providers is better on an instant play platform that can be updated for all users at any time. As a result, Vegas Hero Casino does not have a downloadable client.
Yes, Vegas Hero Casino is optimised to run on the browser. You can access the full online casino from any computer or laptop in no-download. Also, the platform is compatible with mobile devices in the same modern instant play variant.
The hottest games are featured in a dedicated category and it is a great place to start if you are new to the online casino. It has slots like Vikings Go Berzerk, Starburst, Gonzo's Quest, Butterfly Staxx, Book of Dead, and Fire Joker along with live roulette games and more.
In just a few words, Vegas Hero mobile casino is outstanding. Compatibility is basically perfect for modern smartphones and tablets and there are a lot of optimised games that can be played on the go in Canada. Even progressive jackpot slots can be enjoyed for real money for the chance to win huge prizes.
Yes, the system supports many currencies for deposits and for betting. Canadian Dollars are on the list when signing up and there's even a Canadian version of the site that presents the promotional details and prizes in Canadian Dollars.
New players are greeted with a welcome package. Canadians can get up to C$1,000 for free in bonuses on the first four deposits, starting with a 100% match on the first payment for up to C$200. Additional reload bonuses are available every week.
The standard timeframe for withdrawals is of 1-5 working days, depending on the banking method used. While the casino processing period is fixed at around 24 hours, the rest is largely influenced by the bank processing, which is slow and can take several days to complete.
Yes, you can play most of the games in demo mode. When browsing, the available options will present two buttons, one for playing for real and another for a trial run. The latter doesn't require users to be signed in and it is played using demo credits. No money is needed to just practice and have fun.
Reviewed by: OnlineGambling.ca