- Secure 128-bet SSL data encryption technology
- Very quick payout times, under 24 hours
- Low 30x welcome bonus wagering requirement
- Decent VIP loyalty program
- 24/7 email customer support
- Could do with more customer support options
- Lacking in regular casino promotions
Even just for browsing the collection at QueenVegas, we recommend signing up to the site. This is because the lobby changes once you’re logged in and the gaming options are displayed in a more user-friendly way. Plus, this way you can also play most of them in practice mode by first going to the game details and then clicking on the link to try for free. If you like certain games, you can add them to your own favorites.
The lobby starts with a search button and then presents the categories for top games, slots, jackpot games, roulette, blackjack, live dealer, and others. There is also an option to view the complete list, which exceeds 900 games at this time. When viewing slots, there are subcategories for the newest releases, the most popular titles, the jackpot games, and for the providers. Yes, you can select the game providers you like to only view their online slots in the lobby, a feature that is appreciated by experienced players.
We briefly mentioned that QueenVegas online casino offers progressive jackpot games and you should know that the total can exceed C$25 million thanks to games like Arabian Nights, Mega Moolah, Major Millions, Mega Fortune, Genie Jackpots, Hall of Gods, Winstar, King Cashalot, and Genie Jackpots. These popular progressive slots have jackpots that can really reach impressive figures of over half a million Canadian Dollars, each. There are also smaller jackpots in the category that are generally hit more frequently.
In the category for other games, the casino lists card games, video poker machines and several scratch cards. Even so, there are some notable absentees from the collection, like craps, keno and bingo.
In the main lobby, players will notice that there are tabs for roulette and for blackjack. These special categories are there to cater to the many fans of these two iconic table games. Each one comes in a lot of different versions at QueenVegas online casino. The variety of options here is pretty impressive and it also covers the many live dealer tables available. Players can choose which variant they want to check out and start playing straight away. The virtual games are available for free play, while live dealer tables can only be joined for real money.
The full Queen Vegas Live Casino has tens of tables and not just for roulette and blackjack. The section is packed with gaming options from Evolution Gaming, NetEnt Live, and Extreme Gaming. As a result, there are more than 80 tables that cover classic games, special versions, and even VIP options for high stakes. Live casino Hold’em, and live baccarat are also popular options here.
Additional card games are displayed under the tab for other options. These include virtual versions of baccarat, Punto Banco, casino war, Pai Gow poker, and let them ride.
Bonuses & Promotions
The welcome bonus at QueenVegas is not your standard sign up offer. The operator is now offering new players from Canada up to 100 Mega Spins on the first deposit. To qualify, you need to make a deposit of C$20 or more and you will receive one Mega Spin for every C$1 you deposit on the first transaction. Mega Spins are only available for specific slots and each round is worth C$1, making them much more valuable than the standard free spins.
According to the terms and conditions, the winnings that result from playing Mega Spins on the online casino must be wagered a minimum of 30 times within the first 30 days. Requesting a withdrawal before this requirement is met will forfeit the bonus and the associated winnings.
VIP and Extras
While the welcome offer doesn’t seem that impressive, Queen Vegas Casino has a lot of extra promotions ready to make customers happy. First of all, the online casino uses a loyalty program known as the VIP Lounge and it benefits all real cash players. When betting on the casino games, VIP points are generated for free in the background and are automatically added to the account. The rate depends on the games and the best one is for slots, where C$20 wagered earns you one point.
The amount of VIP points earned within a month will determine the VIP Level, with six tiers available that range from Bronze to Red Diamond. A higher level doesn’t just mean more bragging rights but also unlocks different rewards. For the highest tier, members benefit from special monthly bonuses, higher deposit limits, faster payouts, special promos, a VIP manager, and birthday bonuses.
In addition to the welcome offer and the loyalty program, registered clients will benefit from the QueenVegas Daily Picks. These are special offers that are made available every day and they can be in the form of deposit bonuses, free spins, Mega Spins, combo offers, raffles, and more. To view the current picks, you just have to sign in and click on the gift icon from the account dashboard at the top. You can scroll through the promotions to see which ones are available now and which are coming soon. Players can even rank the promotions.
And if all of that wasn’t enough, the online casino also hosts multiple tournaments every day. These can be accessed from the menu and the prizes can be pretty impressive. Players need to buy-in and pay the participation fee. Some tournaments are freerolls and don’t require participants to pay anything. When the tournament starts, you are given a set amount of spins that you have to play on the featured game. Points are earned based on the amount won during the spins and the top ranking players will receive prizes at the end.
What is interesting is that there’s no mention of mobile gaming on the site. However, we put the site to the test on different devices during our QueenVegas online casino review and found the platform to be working perfectly every time. No matter if you are using an Android, iOS, or Windows smartphone, you can load the website on the browser and play the mobile versions of the games. The gaming options remain the same at their core so they have the same mechanics and themes, while changes are only made to the controls to better cater to mobile players.
Of course, the mobile casino is also a good fit on tablets and clients can easily sit back and relax while betting real money with a simple tap on the screen. With one account, you can access the Queen Vegas Casino from any device and the connection is always guaranteed to be secure. This doesn’t just make banking safe but it also ensures privacy when gambling online.
Despite the fact that the mobile collection of games is not as big as the full desktop one, the difference is actually pretty small and most slots players will not even notice it. Pretty much all of the big titles are available on the go so QueenVegas Mobile Casino is a perfect way to kill a few minutes throughout the day, no matter where you are within Canada.
Generally speaking, Queen Vegas has a fairly long list of payment options for its clients to make deposits. However, not all of them are available for all players due to country restrictions. The good news is that the big online payment methods can be used by Canadians and they also support transactions in CAD. As a result, clients can choose from NETELLER, Skrill, Visa, MasterCard, Paysafecard, Euteller, EcoPayz, WebMoney, EntroPay, and other payment options to add funds securely and instantly.
The entire process of depositing is very simple and the minimum limit for each transaction is of C$10. The procedure for withdrawing money provides a lot of security and customers are required to provide the standard verification documents before cashing out for the first time. Withdrawals are also paid through the same banking methods and to the same accounts as the options used when depositing. It will take around 24 hours for a request to be approved and for the money to be sent by the casino.
Queen Vegas Casino is mainly powered by SkillOnNet so the platform is very nicely designed to run instantly from any internet browser app. The theme is somewhat retro, although the touches are kept very simple. A version of the lobby is displayed on the site for visitors but the interface changes after signing in. The concept remains the same, with several main categories and a very long list of slots that loads as you scroll down. The inclusion of a search button is appreciated by players who know what they are looking for.
In addition to games from SkillOnNet, the online casino also has gaming options from quite a few other top providers. Helping make the collection outstanding are Microgaming, NYX Gaming, NetEnt, Yggdrasil, Pragmatic Play, Play'n GO, Evolution Gaming, Scientific Games, Amaya, and some other developers. The result is a collection that isn’t quite small so fans of slots should be able to find plenty of titles that fit their requirements.
The casino is now only available as a no download gaming site. The downloadable client has been removed and the focus is towards providing customers with instant play options that load quickly and always work without issues. This is also the case when it comes to mobile, since the site has a dedicated version for smartphones with plenty of games.
24/7 customer support is a must nowadays, especially when playing from Canada. The time difference with European casinos can make it difficult to reach the support team during a limited working schedule. However, this will not be an issue at Queen Vegas Casino since the team is ready to assist around the clock in English. There are also other languages available for support but this feature is not always available 24/7.
Emails can be sent with ease but live chat is generally the better contact method online. You will have to register first however since a live help window can only be started from the account after signing in. If you have any questions, a representative from the team will quickly connect to provide you with all the information you need. As an additional option, the help section also hosts a FAQ page.
In conclusion, Queen Vegas is a trustworthy online casino that has been in the business for a long time and it continues to grow and improve. Its impressive list of slots from multiple providers makes it a top choice among Canadian players. It is also nice to see that the casino is available on mobile devices and runs very well on Android and iOS smartphones. With 24/7 support and secure banking, it looks like everything is covered.
We did have some small issues during our review, like the limited welcome offer and the fact that there aren't that many virtual table games to choose from. However, the operator has daily promotions available for registered players so there are plenty of ways to get some extra rewards when betting here. Our final verdict is that QueenVegas Casino has everything it needs to be awesome and we will continue playing here. You can join us right now and claim your 100 Mega Spins in the process!
Queen Vegas FAQ's
No, not anymore. Although Queen Vegas Casino used to have a downloadable client for Windows PC, this is no longer the case due to the addition of multiple providers on the platform. To make sure that the collection is always available without issues, the operator has removed the download option.