JackpotCity Casino review 2025

JackpotCity Casino Canada’s sign-up offer is very appealing, but it might not be for everyone with its high wager requirement of 70x. We’d argue this is better suited to experienced gamblers who are more willing to spend more across a longer period to claim the JackpotCity bonus in full.

Before claiming this offer, we’ll go through the other JackpotCity bonus conditions. First, you need to deposit a minimum of C$10 to be eligible – and you’ll have seven days to claim it after opening your account. It is split into four deposits of C$400 each, and the terms are the same each time. There is no welcome bonus code to worry about.

For more offers such as JackpotCity no deposit bonuses and free spins, view our promotions & VIP program section further down on this page.

There are more than 700 casino games at the JackpotCity Canada site, which are mostly powered by Microgaming – a leader in the industry. This includes a large selection of live casino games. JackpotCity’s casino game offering is very extensive in comparison to others in the industry, and the site has a high win rate of 97.44%.

The JackpotCity live casino consists of 70+ games powered by leaders like Microgaming, Evolution Gaming, Ezugi and Pragmatic Play. Using a real casino setting and streaming the event in real-time using strategically placed HD cameras, you can make bets or interact with dealers and other players using the chat feature.

Some of the top live dealer games offered by JackpotCity live casino are:

There is a good range of payment options for deposits and withdrawals at JackpotCity. But, like other online casinos available in Canada, PayPal is not currently supported. Still, you have numerous options like Visa, MasterCard, MuchBetter and many more. Most of these have no fees attached when used for payment, which is another added benefit.

Overall, we think JackpotCity’s payout processing speed of 24 hours is very fast, though be aware this may be longer depending on the banking option you choose. Most deposit options are instant, while withdrawals can take between 1-5 working days overall. But options like wire transfers and U Kash may take up to 7 working days.

When you are ready to deposit real money into your JackpotCity account, follow these steps:

1. If you don’t have an account, the first step is to register.
2. After registration and signing in, head to the ‘banking’ tab and then ‘deposit’ section.
3. Choose your preferred deposit option from the list.
4. Enter how much you wish to deposit and confirm the transaction.
5. Your deposit should appear into your JackpotCity account within minutes.

For making JackpotCity withdrawals into your personal account, use the following steps:

1. First, log into your account.
2. Head to the ‘banking’ tab.
3. Click on the ‘withdrawal’ section.
4. Choose a payment option, which can be different to your deposit method.
5. Input the amount you want to withdraw.
6. Depending on payment method, you’ll receive your winning in 1-7 working days.
7. Contact JackpotCity’s support team if any issues.

If you prefer playing on the go, you can download the JackpotCity app or play through the mobile site on any smartphone device. We found the mobile betting experience equally as impressive as the desktop site, with the JackpotCity mobile casino featuring the majority of its slots, table and live dealer games.

Once you sign into the JackpotCity Casino mobile site, it instantly adapts to your screen size while retaining the same purple theme. You’ll also be able to take advantage of all the same welcome bonuses, promotions, customer support and more at JackpotCity Casino Canada mobile.

We’ve found that JackpotCity Casino ticks all the boxes in this category, which is why we have given the casino full marks. It has licensing from both the Kahnawake Gaming Commission in Canada and the Malta Gaming Authority offshore. Both bodies are highly reputable and help to ensure you and your deposits at JackpotCity are safe and secure.

On top of that, JackpotCity has an eCogra certificate which is an indication that this casino is fair and regulated. It also uses Random Number Generators (RNGs) to ensure the outcomes of games are completely random. Plus, it has the most recent 128-bit SSL (Secure Sockets Layer) encryption technology, to make sure that your personal information and bank details are safe and won’t be accessed by third parties.

JackpotCity has a solid offering of support options, such as a 24/7 live chat, email contact and FAQs page. The customer support team is mostly friendly and helpful, but we have experienced occasions when this hasn’t been the case with slower than usual response times and unclear answers. Another downside is that there is no phone support.

When using the 24/7 live chat feature, which is available on desktop and mobile, you’ll usually be connected to an agent within seconds. If you prefer to email, you should receive a response within 1-2 days. JackpotCity also offers an FAQs page that provides answers to the most common questions. We suggest you begin here if you have a problem.