Casino.com Casino Review

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8.9
Excellent
Casino.com
  • Established 2007
  • Headquarters Gibraltar
  • Licenced by Government of Gibraltar
9.0
Software
8.5
Casino Games
9.5
Welcome Bonus
8.5
Banking
8.5
Table Games
9.0
VIP and Extras
8.9
Mobile
n/a
Sports Betting
8.0
Customer Support

Casino.com Review: Introduction

The world of online gambling has a number of fantastic sites, all of which offer something completely different to players. One of these sites is undoubtedly Casino.com, which has created a niche for itself within the industry, and now attracts huge numbers of eager players, both from Canada and around the world. Casino.com is a casino that looks fantastic, offers loads of brilliant games, and is completely safe for all players to use, so what else could you possibly ask for when playing at an online casino?

Casino.com is part of the Mansion Group, which is one of the largest online casino groups in the world. Mansion have been around for over ten years, and Casino.com was launched in 2007, when Mansion bought the domain name and changed it from an online marketing site to the online casino that players know and love today. Mansion, and therefore Casino.com, is currently headquartered in Gibraltar, and Casino.com is licensed by the Gibraltar Licensing Commissioner. The site accepts players from throughout the world, including players from Canada – although players from the USA are not permitted to play at the site.

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The Good
What we've enjoyed
  • Large selection of games
  • Excellent welcome bonus
  • Top-level mobile support
The Bad
What could be better
  • English support only
  • VIP program doesn't count all games the same
  • No live dealer games

Software

9.0
Software

The fact that Casino.com uses Playtech software, rather than Microgaming games marks it out from the crowd, and makes it a good choice for those looking for a site that's a little bit different. Playtech is well-known throughout the online gaming world as user-friendly and exceptionally crisp and vivid in terms of graphics. It also allows its users to choose how to play the games: you can either download the software to your desktop, or play using the Casino.com Flash site. If you choose to download the software, you can be sure that it is completely safe.

It doesnt matter what device you use to access the casino, the website is fully optimized by Playtech for any screen size and model of device, be it iPhone or iPad, Fire tablets, Windows phones, Blackberry smartphones or Android devices. The software runs smoothly on all the devices and looks great on all of them, too!

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Banking

8.5
Banking

If you want to play at an online casino, you'll first need to find a method you can use to deposit at the site. Players at Casino.com should have no trouble depositing though, as there are plentiful depositing options at the site, including popular choices like credit/debit card, Neteller and Skrill. There are no charges attached to deposits, and the minimum amount that can be deposited using most methods is $10. All deposits are instant, so you'll be able to play your favourite games straightaway.

When it comes to withdrawals, the minimum amount that can be withdrawn from the site is $10, which is a pretty reasonable amount, while the maximum amount of money most players can withdraw in a month is $22,500. Most withdrawals are processed within three working days, although VIP players will find that their requests are processed far more quickly. Those making their first withdrawal from the site will need to provide identification before the request is processed though, which can cause a first withdrawal to take slightly longer than subsequent ones.

Mobile

8.9
Mobile

It's now the case that many online gamblers in Canada prefer to play not using their desktop, but on a mobile device. Whether your mobile device is from Apple or Android, or is a tablet or a phone, you should be able to play at Casino.com with ease though. This is one casino where there is no difference in play between iPhone 6 and Samsung Galaxy 6, or a Fire tablet or a Toshiba one, a Blackberry handheld device or a Windows phone. Not even the iOS of your iPad matters much. This is mainly down to the fantastic work done by Playtech, who have ensured that many of their games are fully optimized for mobile use, including a large number of their slots.

At the moment, players will only be able to play at the Casino.com mobile casino by accessing it via their browser, although it is simple to create a shortcut to the site on your device's home screen. There is not currently an app available for users of any mobile devices. This lack of an app isn't too much of a problem though, as the mobile site is an incredibly good one.

  • iPad Screenshot
  • iPhone Screenshot
  • Android Screenshot
  • BlackBerry Screenshot
  • Windows Phone Screenshot
  • Windows Tablet Screenshot

Casino Games

8.5

There's nothing more important at an online gambling site than the games, therefore any online casino has to get them just right if they want to be successful. Luckily, Casino.com offer some really high quality games to all of their players, all of which come from Playtech, a huge name in the industry known to produce some of the very best online casino games in the world.

One area where Casino.com falls down slightly is in the number of games that it offers though, as it doesn't have quite as many as some other Canadian online gambling sites. In total, there are just over 200 different online gambling games at the site, with the majority of them being slots. All of the popular table games are also offered though., plus they also offer video poker and scratchcards, as well as a live casino. You can read more about that in the Table Games section below. It should also be mentioned that many of the games can be played using a mobile device – more about the Casino.com mobile casino further down this page.

Another important thing to mention about the games is the prizes on offer, and they are certainly incredibly good at Casino.com. Most of the slots have high jackpots, while the paytables at the various table games compare well with those found at versions on other sites. It's the progressive jackpots that offer the biggest wins of all though, and the standout progressive slots are the ones featuring the Marvel Ultimate Power Jackpot. These slots are all based on popular Marvel characters and are linked to the same progressive jackpot – a progressive jackpot that can reach into the millions.

Slots
Poker
Live Dealer
Roulette
Keno
Blackjack
Baccarat
Craps
Bingo
Video Poker
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Table Games

8.5
Table Games

Despite most of the games being slots, you can also play most table games that you are a fan of at Casino.com. There aren't as many variations of the games as in other online casinos but there is still plenty of choice. You can play baccarat, 9 types of roulette (like Mini roulette), 7 variations of blackjack (like Blackjack Switch), a whole lot of different poker types, and even video poker and live poker! Some of the other table games are also available in a 24/7 live version for those players who enjoy the interaction with a human being while playing. And if you are not sure if you would like to engage in this particular table game, then you can always try it out for free first!

Promotions and Bonuses

9.5

All new players at Casino.com will be able to claim a fantastic welcome bonus, which is worth up to $400! It is a 200% first deposit bonus, meaning that the site will double your initial deposit up to the maximum value. That's not all Casino.com offers to new players though, as they then offer seven further reload bonuses, which can bring the value of the entire welcome bonus to a massive $3,200! The rollover requirement of 40x is not excessively steep either, although the requirement to use all bonus funds within 30 days might prove difficult for some players.

There are absolutely loads of other bonuses and promotions also available to players at Casino.com, and more are added on a regular basis. So, you'll find promotions that are specific to certain games, promotions that boost your deposits, and a loyalty scheme. There really aren't many other Canadian online casinos that offer more bonuses and promotions to their players!

Type Amount (%) Matched Amount
First Deposit 200% C$400 Claim now

VIP and Extras

9.0
VIP and Extras

As if the available bonuses and offers were not enough, Casino.com also offers a 4-level loyalty club, divided into Silver, Gold, VIP and VIP Elite. Every time you play, whether you win or lose, you gain loyalty points in your account. The higher you go through the loyalty levels, the more you get back in cash prizes and rates of return. Becoming a VIP player is great in Casino.com because you receive a lot back and the status is permanent once achieved – you do not have to fight to keep it as in some other casinos. Going up the tiers means you have higher minimum betting amounts but that is to be expected when receiving higher payouts. It is also balanced out by the gifts, offers and increased number of bonuses you receive as a VIP player.

There is also a number of offers available to you even if you are not a VIP player yet. You can refer a friend and, if they play through the Welcome bonus, you will receive cashback for that. There are also promotions that come out daily or weekly and that require you to match the bonus for further winnings. Always keep in mind your bankroll when engaging in these matching offers.

Customer Support

8.0
Customer Support

The most impressive part of the customer service at Casino.com is the fact that they provide a huge amount of information on their site, which can be accessed by clicking on the links at the bottom of every page. This means that most players will never need to contact the site, as they'll be able to find the answers to their questions themselves. If you aren't able to find the answer you need though, it is possible to either call or email Casino.com – details on how to do both are found by clicking on the tab on the right of the screen. The fact that they don't offer a live chat feature to their players is quite disappointing though, as this is the customer support option preferred by the majority of online casino players nowadays.

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Our Verdict

8.9

Casino.com really does manage to provide pretty much everything that a player could possibly want. The bonuses are good, the security is high, and the selection of games is of an extremely high quality – although it would be good if they added a few more games to the site. There's no doubting the fact that this is a site that is a fantastic place to play for Canadian online casino players, and it deserves to be mentioned in the same sentence as the best online casinos in the country. So, why not sign up today and see how much you like Casino.com?

Casino.com FAQ

Do I have to download software on Casino.com?

Not if you don't want to. You can download the software or you can play through the in-site Flash version of the games. The level of graphics and various options will be the same, though the speed of loading might differ.

Can I play without downloading?

Yes. You can play the Flash version of the games through the website itself.

What are the most popular games on Casino.com?

Casino.com has a wide range of available games, most of which are slots. But they also cater for all the traditional table games like baccarat and roulette and even a number of different poker variations.

Can I play from my mobile device?

Yes, all the games offered by Casino.com have been fully optimized for mobile game play. While there is no app yet, the mobile version of their website is excellent and allows you to take part in all your favourite games with no drawbacks.

Do they accept Canadian Dollars?

Casino.com is one of the best online casinos which accepts CAD, so take your money and sign up today.

How fast are payouts?

The timeframe of payouts vary but usually you can get your cash in less than 3 days. VIP players are offered even faster service.

Do I have to pay to play?

It is not necessary to pay at first. Casino.com offers a number of different games that you can play for free in order to try them out or to practise playing until you are ready to bet real money.


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