JackpotCity Ontario review 2024

After launching in Ontario in 2022, JackpotCity has quickly become one of the province’s top online gambling spots. With a wide variety of payment options, quick withdrawal times and round-the-clock customer support, it’s not hard to see why.

The Ontario site's library offers 400+ games from industry-leading software providers: Microgaming, Pragmatic Play and On Air. The selection of progressive slots, which includes the record-breaking Mega Moolah jackpot that has paid out seven-figure prizes, is sure to impress.

We also expect more titles to be added over the coming months, so it won't be long before the current portfolio matches the number of games available on the Canada site.

Overall, there's a lot to like, but we believe adding more games and a phone customer support option would enhance the overall gaming experience.

JackpotCity is one of four casinos – along with Spin Casino, Ruby Fortune and Lucky Nugget – owned by Cadtree Limited that launched in Ontario in July 2022 after being granted a licence from iGaming Ontario. A subsidiary of the Alcohol and Gaming Commission of Ontario (AGCO), iGaming Ontario regulates the province's new legal online gambling market, which launched on April 4th, 2022.

Established in 1998, JackpotCity is one of the longest-running online casinos around and has won multiple awards including ‘Best Casino of the Year’ in 2019.

You must be 19 years old or over and physically present in Ontario to sign up and play online gambling games at JackpotCity Ontario. The casino will also verify your age and address during registration by requesting copies of your photo ID and official documentation.

Do you prefer progressive jackpots to 3D slots? Are you more of a blackjack or a roulette player? At JackpotCity Ontario, you can take your pick from over 400 games, including slots, blackjack, roulette, video poker and live dealer games. We would like to see the casino expand its offering in the province to include a wider selection of slots and table games so that Ontario players are spoilt for choice.

There are more than 200 slots available at JackpotCity Ontario, provided by software powerhouses Microgaming and Pragmatic Play. Alongside regular video slots, you’ll also find exclusive progressive jackpot games, many of which offer six- and seven-figure prize pools.

JackpotCity Ontario has over 10 progressive slots, including Microgaming's hit Gold Factory Jackpots Maple Moolah, which is exclusively available to Ontario players. You can also play popular titles like Wheel of Wishes and Wolf Gold, which have huge payout potential.

On top of online slots, you’ll find over 50 variations of blackjack, roulette and baccarat. Beginners should start with Microgaming's award-winning blackjack collection, which has house edges as low as 0.15% and allow you to set betting levels to suit your budget.

There are two main variants of roulette offered. You can play classic variations like European Roulette, Dealers Club Roulette and Switch Multifire Roulette, or live dealer versions if you enjoy more interactive gameplay.

Poker fans can also enjoy a range of titles, from Joker Poker to Texas Hold’em buy-ins, with prizes up to $50,000. Some of the top JackpotCity table games include:

You can play the full portfolio of casino games at JackpotCity Ontario for free on PC and mobile. You will need to register an account to access demo mode but aren't required to deposit any real cash, which is great for players who want to try titles without risking their own funds. Discover Ontario player favourites below:

JackpotCity Ontario offers top-quality live dealer casino games from major developers Pragmatic Play and On Air. Player favourites include ONE Blackjack and Speed Roulette, which have an RTP of 99.28% and 97.3%, respectively.

You can also play suspense-packed titles like Speed Baccarat and immersive live game shows thanks to HD streaming technology authentically recreating the atmosphere of a real casino. The casino also has a chat function, allowing you to interact with human dealers and other gamblers to create a more social experience. Some of our favourite live dealer titles include:

JackpotCity offers plenty of deposit and withdrawal options. While similarly to other casinos in Canada you can’t use PayPal, Skrill or Neteller, there are other payment methods available, such as Visa, Mastercard, Paysafecard, etc.

All withdrawal requests are subject to a 24-hour processing window, which is an impressively quick turnaround time for an online casino. After this, the time it takes to get your funds will depend on your chosen payment method.

Most withdrawals take around 1-3 working days, though some payments may require a little longer. Better yet, there are no fees on withdrawals of at least $50.

Once you know which deposit method you want to use, you can fund your account and get started playing your favourite JackpotCity games. We’ve laid out the steps to making your first deposit below:

To withdraw funds from your account, follow these simple steps:

Another thing that JackpotCity Ontario does well is mobile gambling. The dedicated JackpotCity casino app isn't available in Ontario yet, but you can gamble on the go via your mobile browser on Android, iOS and Windows devices.

You’ll find a great selection of slots available on the JackpotCity mobile casino, along with table games such as craps, blackjack, baccarat and roulette. What’s more, the touchscreen interface makes gameplay much more intuitive and seamless.

JackpotCity is licensed by iGaming Ontario, a subsidiary of the Alcohol and Gaming Commission of Ontario (AGCO), which works to ensure a safe online gaming market in the province.

To adhere to the licence’s strict terms, JackpotCity Ontario must offer players a number of responsible gambling tools, such as deposit and playtime limits, to ensure they never go beyond their financial means. This licence is valid for two years until mid-2024, which is great news given that many online casinos were only granted one-year licences.

JackpotCity is also certified by eCogra, an independent testing agency that audits online casinos for fairness and safety compliance. All of its games use random number generators (RNGs) to ensure every outcome is fair. Furthermore, the casino utilizes the latest SSL encryption technology to keep your details safe and secure.

You can enjoy round-the-clock support at JackpotCity Ontario. The casino's 'Help Portal' and live chat function are available 24/7, 365 days a year. In addition, you can reach out to the support team via email if your query isn’t urgent. One downside is that there’s no phone support, though the live chat agents often respond quickly enough to ensure that this isn’t a problem.

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