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PlayFrank Review

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48 HOURS PAYOUT
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9.6
PlayFrank
  • Established 2014
  • Headquarters Malta
  • Licenced by Malta Gaming Authority, UK Gambling Commission, Government of Curacao
9.8
Software
10
Casino Games
8.3
Welcome Bonus
9.1
Banking
9.7
Table Games
9.5
VIP and Extras
9.7
Mobile
n/a
Sports Betting
9.2
Customer Support
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PlayFrank Review: Introduction

PlayFrank is a modern online casino that stands out with its new gaming software, large welcome package, and outstanding collection of casino games. These things and more make it clear from the start that PlayFrank Casino doesn't plan on settling for second place on the list of best casinos online. It provides an amazing gaming environment where players can choose from more than 1,500 games and get various rewards while enjoying the preferred options.

Furthermore, deposits can be easily made and players have the option to select Canadian Dollars as the currency for a more familiar experience. A lot of deposit methods are presented in the cashier and withdrawals are done quickly without sacrificing security. And if that is not enough, the PlayFrank mobile casino can be enjoyed on any smartphone and tablet device for some fun throughout the day.

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The Good
What we've enjoyed
  • Operating for over two decades
  • Uses multiple software providers, giving you more choice
  • Brilliant rewards program & VIP club
  • Huge progressive jackpots available
The Bad
What could be better
  • Some new RTG games are yet to be launched
  • A small selection of live dealer games

Software

9.8
Software

When first landing on the PlayFrank Casino website, the platform makes a great first impression. The layout is very modern and also easy to use. Plus, the casino has a colorful theme with amusing little characters that will accompany players on their gaming adventures. The lobby is hosted on the main page, making it clear that PlayFrank is not just a pretty face but also a serious option with more than enough games to keep players happy for a very long time.

In fact, the collection is arguably the best part since PlayFrank is powered by many software providers that are leaders in the industry. Studios like Microgaming, Betsoft, Evolution Gaming, NYX Gaming, iSoftBet, Play'n GO, NetEnt, Playson, Quickspin, Genii, IGT, Novomatic, WMS, and others can be found on the network. However, it's worth pointing out that not all developers are available in all markets so there can be some discrepancies based on the country from which the players connect.

The providers are available as filtering options in the lobby, giving users the option to only view the creations from the studios they love. After locating the perfect games, starting them can be done within seconds on the site. The entire PlayFrank Casino is browser based and it doesn't provide a downloadable client.

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Banking

9.1

In order to deposit real money in your PlayFrank Casino account, you first need to sign in. The deposit button is available in the dashboard on the right and it can be used to start the process. A secure window will present the available payment methods and the deposit reward, if available. Simply select the preferred banking option and continue to the next page, where you can enter the details and the amount to add the account. Deposit limits are generally of C$20 and C$10,000.

Popular options for deposits in Canada include Visa, MasterCard, EcoPayz, Skrill, Paysafecard, InstaDebit, and NETELLER. Withdrawals will be done to the same banking methods used previously on the account to prevent money laundering. It takes 24 hours to process a request, time in which the customer can opt to cancel the withdrawal and keep the real cash funds in the account. There is a payout limit of C$10,000 per week, which does not apply for progressive jackpot wins.

Mobile

9.7
Mobile

The website has been designed from the beginning to be compatible with mobile devices. This guarantees that PlayFrank Casino will run perfectly on the browser on your smartphone of choice. The design for small touchscreens is roughly the same, with the buttons being more compact to keep the same level of accessibility for mobile players. On tablets, the mobile casino gets more room to shine and so it looks more like the desktop version.

A menu button is presented on top for quick access to the main pages. Of course, most mobile players are interested in the available games. The lobby is presented straight away and it keeps more than 800 of the games for real money play on iOS and Android devices. Since it works from the site without downloading apps, the mobile casino is also compatible with Windows smartphones and BlackBerry models.

Mobile casino games load quickly and they are automatically switched to the optimised version if available. For example, NetEnt has a Touch series with its best creations that have dedicated controls for mobile devices. This is the case for other providers as well. When betting cash on the preferred games, players continue to earn bonuses and rewards from the exclusive loyalty program.

Casino Games

10

PlayFrank Casino has one of the richest collections of games players will find online. It currently exceeds 1,500 titles and there are new options added every month from the available providers. The list can also increase with the addition of new game developers to the platform as the operator continues to expand and improve.

All of the available games are shown on the site. The lobby only presents a few categories for the main types while adding a filter tab with the available studios. Other options for filtering the massive list are not available at this time, which is a small inconvenience. Finding games is made easy thanks to the search function included in the lobby.

Slots
Poker
Live Dealer
Roulette
Keno
Blackjack
Baccarat
Craps
Bingo
Video Poker

The first category is for video slots and most of the available games can be found here. This is the main attraction and customers will be able to find a huge range of options. The entire range can be viewed on the page and browsing the whole thing takes quite a bit of time. Additional slots games are available under the category for classic slots, which are mostly 3-reel machines with simpler features.

Other types of casino games at PlayFrank include a lot of virtual tables and a full live casino selection. While these are the tabs in the lobby, they are not the only categories that players can enjoy on the site. Video poker is available in all the popular variants and there are even specialty games to try out, such as scratch cards, keno, and bingo.

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Table Games

9.7
Table Games

It's not uncommon for online casinos to focus all their attention on video slots and only offer other categories superficially. The good news is that this is not the case here. We were very impressed with the range of table games found during our PlayFrank Casino review. Fans can find over 130 virtual tables in the dedicated category from the lobby.

Roulette and blackjack are the main ones and there are different versions and variations of these two iconic titles to try out. The same can be said about baccarat as well since there are more than half a dozen games with this name. For poker fans, PlayFrank Casino has casino Hold'em, oasis poker, Texas Hold'em, Caribbean stud poker, ride'em poker, and Betsoft's 3D heads up hold'em game.

Even more table games can be found by checking out the PlayFrank Live Casino. Over 50 tables are featured here across live roulette, live blackjack, live baccarat, live poker, and more. With regular options and VIP tables available, players can bet as little as C$0.10 and as much as C$50,000 in the live casino. Unlike the standard virtual table games, the live dealer options cannot be played in practice mode.

Promotions and Bonuses

8.3

If our online review for PlayFrank Casino didn't already present enough reasons to join the action, the welcome package can very well be the final push needed to give the casino a try. Canadian players can get a welcome package of up to C$300 and 200 free spins by registering from the links provided and then making secure deposits. The bonus rounds are only available for the Grim Muerto slots game from Play'n GO.

The package has three deposit bonuses, each of which can be unlocked with a deposit of C$20 or more. Once claimed, the bonus funds and the winnings that result from it are locked until the wagering requirements are met. All bonuses need to be wagered a total of 35 times for the sum of the deposit and the received bonus. Prizes won from free spins are also subject to a 40x wagering requirement in order to unlock the funds. Video slots contribute 100% but there are some exceptions here, which can be viewed in the bonus terms.

VIP and Extras

9.5
VIP and Extras

PlayFrank Casino players benefit from a unique loyalty program that generates rewards when betting real money on the available games. The system is based on tracks to generate rewards. When playing the casino games, tracks will present different paths to fit the playing style. Advancing on a path will increase its level and offer corresponding rewards along the way. Since the tracks are custom-made and influenced on the games played, clients get the rewards that they actually want. Plus, it's possible to switch tracks if the rewards for other options are more favorable.

Playing more will result in more experience being accumulated in the account. Experience points increase the level and each new level comes with various rewards. Perks here can be in the form of free spins, reload bonuses, cash, and more.

And the tracks are not the only extra source of rewards at PlayFrank Casino Canada. Registered members will also get up to three daily challenges that can be viewed in the account menu, along with their respective rewards. After selecting the challenge, the bar has to be filled in order to release the reward. An example of a casino challenge would be to bet C$20 on the Hugo Goal slots game.

The list of promotions at PlayFrank has quite a few entries but not all of them are still running. The campaigns featured here have limited availability and usually only the top few entries are valid. To check if the promotion is still available, players need to view the details and check the schedule. Rewards from promotions are usually in the form of free spins for selected slots games.

Customer Support

9.2
Customer Support

The PlayFrank customer care service is very good and it is focused on live chat, which is available around the clock. A quick access button can be found in the bottom right corner when browsing the site. Customers are only required to enter their name and email address to start the chat with a member of the support service. There is also an email option but this is not advertised that much on the site, showing that the operator prefers using the live chat function.

Being open 24/7 is a big plus for players in Canada since clients don't have to worry about meeting an inconvenient program based on European time zones. Even in rush hours, it doesn't take long before a live conversation is started and the team is very helpful. For common questions, PlayFrank Casino provides a FAQ page with a few answered topics.

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Our Verdict

9.6

With more than 1,500 casino games, PlayFrank is a top option for all players. While it focuses on video slots and offers a very rich variety from the best developers, fans of table games will definitely not be disappointed if they join. More than 130 virtual tables and a full live casino make sure that PlayFrank Casino has a complete collection. And the best part is that the website is mobile friendly and so it is possible to play the premium games from any iOS or Android smartphone.

The rewards system stands out in as well. It generates additional benefits for playing here and the daily challenges can add some extra excitement, with the prizes to match. Plus, there are special promotional campaigns running every month and it can all start right now with a welcome package of up to C$300 and 200 free spins added on top. In conclusion, PlayFrank Casino is highly recommended and you can join the many fans from Canada today!

PlayFrank FAQ's

Do new players have to download the casino client?

PlayFrank Casino uses the latest in gaming software, which means that it is available in full in no download mode. An option to install a dedicated casino client is not provided. The casino runs on the browser app and the games load in a few seconds.

How does PlayFrank Casino run in instant play?

The online casino runs superbly from the browser in instant play. Not only does it look good but it also hosts more than 1,500 games that can all be played from a computer or laptop. The no download platform will also come in handy when switching over to a tablet or smartphone device.

What are some of the PlayFrank Casino featured games?

With so many options available, players definitely have plenty of choices ahead of them. A good place to start is the featured categories since it has the best and the most popular games on the online casino, such as Hugo Goal, Legacy of Egypt, Playboy Gold, Planet Fortune, Starburst, and many more.

What options do I get when playing on a smartphone?

The PlayFrank mobile casino is very impressive and it offers more than 800 games for any Android, iOS, or Windows smartphone or tablet. Plus, it doesn't use native apps so that users can get started right away by just going to the site and signing in. The best video slots are now available on mobile.

Does PlayFrank have Canadian Dollars as a currency?

Yes, the casino is known on an international level so while the main markets are in Europe, it also caters to Canadian players very well. Accounts can be created with C$ as the selected currency to make for easier deposits and withdrawals.

What is the PlayFrank Casino welcome package?

In order to get things going the right way, PlayFrank Casino comes with a large welcome package that is available on the first three deposits. The first bonus here is of 100% up to C$100 plus 50 free spins. The second deposit bonus is of 50% up to C$200 and an additional 50 free spins. Then, on the third deposit, PlayFrank offers an extra 100 free spins.

When will withdrawals be processed?

Withdrawals from PlayFrank Casino accounts are processed during working days and it doesn't take more than 24 hours for the team to review the request. It then largely depends on the type of banking method used to cash out since web wallets are much quicker than bank transfers.

Will I be able to play the games for free?

Yes, you can play the awesome video slots, the realistic table games, and most of the other options at PlayFrank Casino for free right now. You can just select the game you like and it will start shortly on the site in demo mode. Although you don't get a lot of practice credits, you can just refresh the page and start over at any point.


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