Jackpot City Review

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Jackpot City
  • Established 1998
  • Headquarters Malta
  • Licenced by Malta Gaming Authority
Casino Games
Welcome Bonus
Table Games
VIP and Extras
Sports Betting
Customer Support

Jackpot City Overview

Jackpot City are one the biggest players on the online casino scene, and well-established having been around since 1998. Known for their online slots, and table games including live dealer blackjack and roulette, both free and real money players have a vast array of options available to them.

Malta-based Jackpot City is available to play in many countries, as is shown by the 23 different languages on offer. The Microgaming software with 400+ games make it a welcoming choice for online gambling in 2019.

With excellent customer support, stringent security, and the ability to play across multiple devices, Jackpot City is a very appealing online casino. Their homepage in particular is well-designed and easy to navigate.

Read our in-depth and independent 2019 Jackpot City casino review to find out more.

Last redeemed: 38 minutes ago
  • Accessibility across all popular mobile devices
  • Live dealer games offered
  • 24/7 customer support
  • 600+ games from top software provider, Microgaming
  • Some games don't work with very old browsers
  • Far more slots games than any other game type

Jackpot City Casino Games


The selection of games at Jackpot City proves why this casino is one of the best that Canada has to offer.

As soon as you enter the lobby, you can quickly find your preferred casino game. This is because the games are divided into options like slots, blackjack, roulette and live dealer. Plus, there is a handy search feature that gives you an easy way to find your favourite gaming option.

Slot Games

Jackpot City has an extensive slots library that includes many themed video slots, as well as classic 3-reel games.

Some popular titles include:

  • Game of Thrones
  • Mega Moolah
  • Major Millions
  • Tomb Raider
  • Hitman
  • Thunderstruck 2
  • Jurassic World

Table Games

When you visit Jackpot City, you'll be able to enjoy all your favourite table games.

Some of the most sought-after games include:

  • Roulette
  • Blackjack
  • Poker
  • Baccarat
  • Craps
  • Video Poker

Live Dealer Games

Live dealer games are hugely popular at Jackpot City. Real money gamblers find that live dealer games combine the excitement of a physical casino, but with all the convenience of playing online.

Some of the most popular live dealer games at Jackpot City are:

  • Baccarat
  • Blackjack
  • Roulette
  • Hold'em

Jackpot City Bonuses & Promotions


Jackpot City has an extensive range of bonuses and promotions – whether you're a newcomer or loyal player.

Welcome Bonuses

Jackpot City welcomes its players with a big signup bonus of 100% back on your first four deposits, up to C$1600 (maximum C$400 per deposit).

There's no need for a Jackpot City bonus code, just click the link. Then make your deposits and the bonus will be instantly credited to your account.

It's important to note that the bonus cash does come with some terms and conditions. Most importantly, there are wagering requirements. This means that you must bet the value of your bonus 50 times before the bonus money gets transferred into your account.


New promotions at Jackpot City can be found under the promotions tab. These include things like percentage match bonuses, cash prizes and even exotic holidays.

The offers change each month, so be sure to check what the latest promotions are and see how to boost your profits.

Jackpot City VIP & Loyalty


Jackpot City has a basic, yet rewarding, VIP loyalty program.

Play games for real money, earn points, and then convert them to cash when you reach a certain amount.

Eventually you can qualify for the VIP Rewards program. This gives you chance to get more free spins, credits and access to a dedicated customer support team.

Note that your loyalty points aren't exclusive to bets placed on a computer and they apply to wagers on mobile devices as well. They are tied to your one account and will be there for you to exchange no matter which device you use.

There are a variety of loyalty tiers at Jackpot City. While everyone starts off at Bronze, you can quickly work your way up to Privé level and enjoy the many benefits. Don’t forget that Jackpot City give you 2,500 free loyalty points to begin with.

Jackpot City on Mobile

Jackpot City on Mobile

The award-winning casino games at Jackpot City are not restricted to just one platform. This means that you have plenty of options for mobile online gambling, regardless of your device.

Mobile Compatibility

Compatibility for the no-download version is outstanding, so long as your smartphone is fairly modern. This makes the Jackpot City casino mobile offering ideal for just about any platform.

Mobile Games

Mobile slots, blackjack, video poker, and even mobile progressive jackpot games can be enjoyed on Android, Windows and Apple devices.

Apps for each type of smartphone or tablet can also be downloaded to make it even easier to bet at your own convenience.

The Jackpot City mobile casino has a cashier section where users can make deposits or cashout funds in perfect security. If you have a query when betting on the go, the support service is included for the mobile version as well.

  • iPad Screenshot
  • iPhone Screenshot
  • Android Screenshot
  • BlackBerry Screenshot
  • Windows Phone Screenshot
  • Windows Tablet Screenshot

Jackpot City Banking Options


The casino give you easy ways to deposit funds and withdraw winnings via their website or through the Jackpot City app.

This means that you can use the major credit cards as well as prepaid cards and eWallets. The most popular payment methods are:

  • Visa
  • MasterCard
  • Neteller
  • Paysafecard

Withdrawals are usually completed within 48 hours and players with VIP status can enjoy even quicker payout times. While the selection of payment methods is fairly small, it should meet the needs of most Canadian gamers.

Jackpot City features many language options, and this extends to their range of currencies. This means that you can select Canadian dollars when you sign up and enjoy an easy way to bet on your favourite games.

Payment Method Deposit Withdrawal Withdrawal Time
Bank Wire C$10 – 50000 C$100 – 200000 1-3 Days
Visa Credit C$10 – 50000 C$10 – 100000 1-5 Days
Maestro C$10 – 50000 N/a N/a
Visa Debit C$5 – 50000 C$10 – 1000000 1-5 Days
Neteller C$5 – 4000 C$100 – 8000 1-7 Days
PayPal C$10 – 50000 C$100 – 500000 1-5 Days
Paysafecard C$0 – 4000 N/a N/a
Skrill C$5 – 5000 C$250 – 2000 1-7 Days
Ukash C$0 – 1000 C$0 – 2000 1-7 Days
Webmoney C$10 – 500000 C$10 – 1000000 1-5 Days
Wire Transfer C$10 – 50000 C$10 – 100000 1-7 Days

Jackpot City Casino Software

Jackpot City Casino Software


Microgaming’s iconic slots titles with spinning reels stand out from the moment you visit Jackpot City.

A strong feature of the Jackpot City site is that it is compatible across multiple devices without the need for downloading any software.

PC and Mac computers can be used as well as iOS, Android, and Windows mobile devices for an easy way to keep the action going.

Jackpot City casino app

A downloadable Jackpot City app is also available to give you a simple way to game on the go.

The Jackpot City app’s lobby maintains the familiar purple theme whilst showcasing an image from the latest new slots game in the background.

The app also features a few games from other developers like Rabcat which are very popular at Microgaming casinos. Regular updates ensure that the latest games will swiftly be made available on your device.

Jackpot City Customer Support


Should you have any queries, Jackpot City casino has 24/7 help available to you.

A live chat feature connects you with an available agent at the press of a button. This also applies to Jackpot City mobile customers on their smartphones and tablets.

Sadly, it looks like there isn’t a telephone hotline at the Jackpot City Casino. However, you can use the dedicated email address for an alternative way to reach the customer support team.

  • 24/7 Support
  • Available in 11 Languages
  • Live chat and email

Our Verdict

We're big fans of Jackpot City!

Our strict review policy means that each casino is rated on the same criteria, and we found that Jackpot City casino exceeded our expectations on every count.

Jackpot City is an excellent Microgaming-powered online casino. Whether you choose to play on your desktop or on the mobile version of the app, there’s an excellent variety of games to enjoy here.

Play now at one of the best online casinos around, and discover why players across Canada choose Jackpot City casino.

Jackpot City Casino FAQ

How do you cash out on Jackpot City?

Sign in to your Jackpot City account, and then click on the Cashier tab. Here you will get to choose how much you wish to withdraw. Jackpot City prefer to pay you back to the payment method used to make your last deposit.

Meet the minimum deposit amount, click withdraw, and the funds should be swiftly transferred.

How quickly do Jackpot City pay out?

Withdrawals can take up to five working days for most of the banking methods available, but some can be as quick as two days.
The first cashout generally takes the longest since the account and every detail has to be verified before sending the money. Payouts will go a lot smoother for the following transactions.

How safe is Jackpot City?

Jackpot City has licenses from the Malta Gaming Authority and the Kahnawake Gaming Commission. This means that you can legally bet here from Canada. You can also expect a safe and fair gaming service courtesy of the eCOGRA seal of approval.

Plus, Jackpot City have teamed up with Datacash to ensure that all your financial transactions can be carried out securely.

What games are popular at Jackpot City?

In general, the Jackpot City slots are by far the most popular games here. Titles like Thunderstruck II, Mega Moolah, Ariana, and Tomb Raider are some that most players from Canada know.

However, blackjack and baccarat are preferred for having a low house edge and this can mean more wins.

Can I play at Jackpot City in Canadian Dollars?

You certainly can and you can choose C$ as a currency when you create the account. It is joined by many other currencies as well if you want to go for something different, such as USD or EUR.

Do Jackpot City have a no download option?

Yes, the no download option at Jackpot City casino is very nicely organized and comes with some additional features that make playing here more exciting.

This includes categories for the latest games, a cashier, customer support, and access to the promotions.

Can I play at Jackpot City for free?

Yes, but you still need to create an account. After that, you can choose to access Jackpot City casino simply through your web browser. Once inside, the Jackpot City casino free games will be displayed and most of them have the option to 'Play for Fun'.

Just click on the game, and then you can play without spending any actual money.

Reviewed by: OnlineGambling.ca

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August 2019
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In August 2019, One of Our Visitors Won
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